Cap Enterprises
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PO Box 1013 Middletown, CT 06457-1013
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(860) 632-7912 x11 customerservice@capenterprises.net
ANA Member |
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Cap Enterprises Return Policy Last Updated 7/17/2008 Cap Enterprises will refund your entire
purchase price, not including shipping and handling*, and for e-bay items
may not include e-bay listing and FVF Fees, for all items returned within
14 Business Days, except for items with a shipping charge ending in “8” or
items marked “Sales Final”. If your
payment was by Personal Check, your refund will be held for 21 days from
acceptance of your personal check. Items received after 14 Business Days will
either be refused, or accepted with the following deductions $0.30 E-Bay
listing Fee{e-bay items only}, $0.40+4.5% Pay Pal Fee (If Pay Pal was
used), FVF (Final Value Fee {E-Bay Items Only} and a 15% restocking fee. Only Items in original shipping condition
will be accepted for returns.
Product packages must be un-open if the item was shipped unopen (Not
Shipping Packages), Items damaged in transit must go through the carriers
insurance (if purchased). Cap
Enterprises ships all of our items in Bubble envelopes or Boxes with
protective packaging, and we will not be responsible for items damaged in
transit. If an item has been used,
or if the items are broken, your package will be refused. Rubix Cube Keychain Customers, if you
receive a package and there is a problem with one or two of the keychains,
please contact customersupport@rubixcubekeychains.com
and we will assist you. *- If an item was won on e-bay and was sold
with Free Shipping, your refund will be given minus $2.69 for the actual
postage and supplies that we used to ship your item. All returns can be sent to: Cap Enterprises PO Box 1013 Middletown, CT 06457-1013 Attn:
Returned Items Thank-You for shopping at Cap Enterprises
& The Rubix Cube Keychain Store!